Levels of Care 

Routine Home Care - This is the most common level of hospice care. Routine home care includes, but is not limited to, nursing and home health aide services. Patients may receive Routine Hospice Care in their home or what they “call home”—in a long-term care or assisted living facility.
    
Respite Care - Temporary care provided in a nursing home, hospice inpatient facility, or hospital given to a hospice patient by a caregiver so that a family member or friend who is the patient's caregiver can rest or take time off.
 
General Inpatient Care – This level of care is necessary when the patient is unable to be managed at home and hospitalization is required to control distressing symptoms. This level includes all care and services related to the terminal illness.

Hospice services include:
  • -24 hour nursing service
  • -Wound Care
  • -Personal care aide
  • -Medical social services
  • -Counseling/pastoral care
  • -Bereavement services
  • -Physical and occupational therapy
  • -Dietary counseling and volunteer coordination
  • -Volunteer Services
  • -Medications and Equipment related to Diagnosis
  • -Pain Management
Your Shalom Hospice team is comprised of
compassionate professionals from several disciplines
to provide comprehensive hospice care
to patients and their families.
The team works together to ensure that
the patient’s physical, emotional, social, and
spiritual needs are met and that the family feels supported.
Registered Nurse Case Manager is responsible for coordinating the patient’s care.
Medical Social Worker specializes in providing emotional support and providing practical information. Social Workers are
experts at community and financial resources. They can help with arranging caregiver assistance or help applying for insurance and
Social Security benefits. They can also provide information and assistance in filling out advanced directives and other legal
paperwork. Social Workers are good listener that are skilled at counseling and can help when conflicts arise.
The Registered Nurse (RN) and
Licensed Practical Nurses’ (LPN) concern is for the total patient with a focus on the patient’s physical condition and comfort. Your nurse is also the eyes and ears for the doctor and reports any changes or issues that need be assessed, assuring that patients and caregivers have access to nursing care 24 hours a day as needed.
Hospice Aide assists the patient with personal care, including but not limited to bathing, grooming and tidying up with light
cleaning around the area of the patient. There are several benefits to using a HHA even when a patient is feeling reasonably well; it
helps the patient save much needed energy for more important tasks.
Medical Director is available for consultation to the patient’s own doctors and to the nurses providing hands on care. He or
she has the overall responsibility for the medical component of the patient care.
Spiritual Care Counselor is knowledgeable about a wide range of religious and spiritual traditions. They will not try to
change you or your family’s beliefs. Instead, they can help people explore their own beliefs in an unbiased and supportive way and
help people find meaning and purpose in their life. They can pray, play music, meditate or read scripture. They are also able to
administer sacraments if the patient so desires.
Volunteers are important part of the hospice team who can provide companionship to patients. Volunteers that go to the
patient homes are carefully screened are given an appropriate orientation and extensive training under the supervision of the
Volunteer Coordinator.
Director of Community Relations develops relationships within the community, providing education to physicians,
hospitals, organizations, religious and civic groups. They are often the first contact with patients and families that have been
referred for hospice services from their physician, hospital, facility or family member. Bereavement Counselors offer grief support services to family and friends after a hospice patient passes. These services
are available for 13 months of the patient passing or however long the family needs us. We offer a variety of services so that the
friends and family of the person that passed can find the resources that are the best fit. Services that are available include: support
groups, individual counseling sessions, newsletters and memorial services in facilities and the community.
Dietician, Physical Therapist, Occupational Therapist, Speech Therapist or Pharmacist are
available to consult or provide care, depending on the patient needs on an “as needed” basis.